Building on from the 2014 World Consumer Rights Day celebration with the theme ‘Fix our Phone Rights’ - this year, 2015, one of Telecommunications Radiocommunications and Broadcasting Regulator's (TRBR) projects is the coordination and facilitation of the gaining of national recognition of World Consumer Rights Day, celebrated on 15 March each year. To commemorate this day the Minister responsible has requested the office of Telecommunications Radiocommunications and Broadcasting Regulator (TRBR) to coordinate the event (see this letter) to be held on the 16th of March in the Sea Front Park in Port Vila.

The celebration of World Consumer Rights day will assist with the increase of a citizen’s awareness of their rights and responsibilities as consumers of goods and services, but more importantly, to gain the Vanuatu Government’s and relevant stakeholder national recognition of this special day.

Global trends are indicating a significant shift of power in favor of consumers. Consumers in Vanuatu need to be aware of this as well as to ensure this power is appropriately utilized and not abused.

Additionally, TRBR proposes to use this initiative to progress relevant government policy objectives as well as the Vanuatu’s National Vision.

World Consumer Rights Day 2015 Promotional video clips:

Consumer rights to clean and safe water

Consumer rights to healthy food

Consumer rights to ICT (Use of ICT to enable healthy diet and abuse of ICT will lead to unhealthy diet)