News & Releases

TRR wishes to inform and advise that it has released its Consultation Paper  on draft Telecommunications Consumer Protection Regulation.  The consultation paper presents a:


background information on Consumer Protection and Relations Legislation guides, Part 8 of the Telecommunications and Radiocommunications Regulations Act, 2009,
  Regulatory Impact Assessment of a Consumer Protection Regulation,
  the status quo for the impact of the regulation,
  3 consultation questions, and
•  Annex A  - the draft Telecommunications Consumer Protection Regulation.


Copies of the document can be obtained from the TRR Office, opposite Bred Bank, Lini Highway, or downloaded from this site at www.trr.vu.
Please request through enquiries@trr.vu if you would like a copy sent to you by email. Instructions and guides on how to submit comments can be found under heading ‘CONSULTATION FEEDBACK INFORMATION’  of the document.


Please note that the deadline for public Comments is 4pm, 29th  of  August 2014.  The consultation timeframe is in accordance with TRR’s Consultation Guidelines which is 28 days to 10 weeks.


TRR will consider every comment submitted when finalizing its report or decision.  If you have further queries, regarding this document, please do not hesitate to contact 27621 or email dalsiebaniala@trr.vu or  margaretterry@trr.vu.

Consultations

Attachments:
FileDescriptionFile size
Download this file (18_july_2014_final_draft_of_consultations_and_draft_consumer_protection.pdf)Consultation on consumer protection regulation 869 kB

TRR is pleased to provide its 2013 Annual Report. The report clearly outlines our challenges, achievements, and the current status of the telecommunications sector development and competition. TRR is keen to keep its stakeholders abreast of market developments and its activities. We encourage you to do this through accessing our website, and through our annual reports. We hope you enjoy reading our 2013 Annual Report.

Download the 2013 Annual Report .

The Telecommunications and Radiocommunications Regulator (TRR) has, today Friday 27 June 2014, released its Consultation Paper on Fixed Service Spectrum Band Planning in Vanuatu, for public comment. This Consultation Document has been developed to facilitate the planning and allocation of radiofrequency spectrum for fixed services in Vanuatu.

The Telecommunications and Radiocommunications Regulation Act 2009 mandates TRR to regulate the telecommunications sector and to manage the radio frequency spectrum, in order to promote national social and economic development.

Through the release of this Consultation Paper, TRR is initiating a public consultation process on the technical framework for the allocation of radio spectrum for fixed services in Vanuatu.  The paper presents options for planning, including suggested bands for fixed microwave systems, bands that should be set aside for the provision of ubiquitous satellite services, and bands that should be set aside for future mobile telephony and mobile broadband services.

The paper seeks and welcomes input from industry, carriers and vendors on the proposals put forward by TRR.  Questions are posed at appropriate points throughout the paper. These are suggestions, proposals and/or requests for feedback.  Industry is therefore invited and requested to provide feedback on any aspect of this paper and on issue they feel is important.

Download the Consultation Paper

Download the Public notice to Newspaper on Fixed Service Spectrum Band Planning in Vanuatu    

The Supreme Court of Vanuatu has struck out and delivered as “unarguable” case brought by Digicel against the Regulator, TRR.

In brief, Digicel filed a judicial review claim against TRR in 2011 alleging that TRR, inter alia, has no power to carry out any internal review of a prior internal review under section 52 of the Act. This happened after TRR, through the draft decision 02 of 2011, proposed to issue interconnection rates for fixed and mobile termination which based on cost, after TRR had conducted a cost study to find out what should be the appropriate and proper interconnection rates for Vanuatu. The proposed interconnection rates are much lesser than the benchmark rates determined in 2010. During the consultation of the draft decision with both Digicel and TVL, Digicel, however, filed the judicial review claim against the action of TRR.

The Supreme Court heard the submission in June 2012 under Rule 17.8 of the Civil Procedure Rule, to establish whether Digicel had an arguable case or otherwise prior hearing the claim. Two years later, the Court finally issued its judgment in favour of TRR. Justice Fatiaki, in dealing with each of the grounds raised by Digicel challenging TRR’s approach and draft decision, held that:

1.    The Regulator has the power to carry out any internal review of a prior internal review under Section 52 of the TRR Act.
2.    There is no reason for a review to be confined to the subject matter of a previous decision.
3.    The Regulator wasn’t bound to apply the ICA between TVL and Digicel because he was not a party to that agreement.
4.    The Regulator is not estopped by the ICA to apply his powers under the TRR Act.

The case is a landmark case for the telecom industry in Vanuatu and has shed light to the issues raised by Digicel against the Regulator.



Attachments:
FileDescriptionFile size
Download this file (judgment_civil_case_no_152_of_2011.pdf)Judgment civil case No 152 of 2011 510 kB

Telecommunications and Radiocommunications Regulator (TRR) is extending the submission deadline for the Universal Access initiated Information & Communications Technology(ICT) programs from Friday 20th of June 2014 to 18th of July 2014. The deadline has been extended due to feedback that applicants need more time to discuss, plan and complete their application forms; particularly those in rural and remote areas.


We sincerely thank those applicants who have provided their submissions on time. However, TRR acknowledges and recognizes the great disparity in services that exist within each of the six provinces of Vanuatu, which will disadvantage some potential schools, communities and businesses as applicants, from others. The overall core objective of the Universal Access Policy (UAP) initiative through these programs is geared towards provisioning of universal access to and rollout of, telecommunication services coverage to 98 percent of the population throughout Vanuatu.


For fairness, equity and balance, and to ensure that everyone is given a realistic and practical opportunity to apply, as well as ensure the Government’s UAP objective is met, TRR is seeking to obtain as many grant application submissions as possible, throughout the country. That is why we have decided to extend the submission deadline to 4:00 pm on Friday, the 18th of July 2014. All applications must get to TRR office before that final deadline. The extension will also provide an opportunity for those communities in the very remote areas, who are desperately in need of such service, but are not able to submit an application merely because of its short time frame deadline that has to be met.


Given the additional extension, TRR encourages that all interested schools, communities and businesses ensure that they thoroughly understand the criteria outlined in the application forms and contact TRR office if they require any support in filling the forms, or to seek any further information.