Short Code and Emergency Numbers
Short Codes
Management of Short Codes
Short Codes are categorized by the type of service for which they are used. There are three types of short codes: Types A, B and C.
Type A is designated for emergency service codes and other public services. The short code is allocated against a service (not associated with any licensed service provider). Callers must be able to call such a code at any time from any and all networks without charge.
Type B is for use as short codes, accessible from any network (“off-net”). All licensed service providers must ensure accessibility of these short codes from their networks.
Type C is for use as "on-net" codes for the purpose of accessing the services of a single licensed service provider on that provider's own network. Where more than one value added Service provider offers the service each network may select the appropriate call destination.
Short Code Assignment Rule
Numbering Range Short Codes |
Application |
Type |
10X |
Protected |
C |
11X |
Life and Safety Services |
A |
12X |
Operator specific internal services |
C |
13X |
Operator specific internal services |
C |
14X |
Operator specific internal services |
C |
15X |
Value Added Services (VAS) SMS |
B |
16X |
Government and NGO Public Information services – Voice and SMS |
B |
17X |
Operator specific internal services |
C |
18X |
Value Added Services (VAS) SMS |
B |
19X |
Directory and customer assistance |
|
This is Table 6-3 of the National Numbering Plan and Procedures.
Emergency Short Codes
Emergency Short Codes are 3 digit numbers assigned to Life and Safety Services.
|
Service |
Emergency Short Code |
1 |
Hospital Emergency/Ambulance |
000, 112, 911 |
2 |
Police |
111 |
3 |
Fire Brigade |
113 |
4 |
Maritime |
114 |
5 |
Pro Medical (VEMSA) Service |
115 |