Dear Stakeholder or Radio frequency spectrum user,
 
The Office of the Telecommunications and Radiocommunications Regulator (TRR) wishes to advise that all radio communications equipment using either licensed/unlicensed spectrum bands, brought into the country for disaster relief work, whether for coordination or for the restoration of communications services must be made known to TRR. This also includes any spectrum intended to be used especially for the purpose of disaster relief.
 
TRR must be advised and fully aware of the entry of all of these equipment and or spectrum requirement so that we can ensure appropriate clearance and utility of radio frequencies that will need to be utilized for the operation of the equipment and provided for and allocated by TRR. This is to ensure successful compatibility with, and to avoid any harmful interference caused to, existing licensed services and the new equipment that will need to operate successfully.
 
This notice applies to all radio communications equipment except for radio communications equipment operating in the 2.4 GHz and 5.8 GHz unlicensed bands and those that comply with Vanuatu General User Radio Licenses (GURL) conditions for certain categories of telecommunications and radiofrequency emitting devices. The Vanuatu GURL is available  on our website, at www.trr.vu.
For example, the New Zealand High Commission worked with TRR to facilitate the clearance of a range of HF and VHF frequencies for use by the New Zealand Defence Force for disaster relief and coordination; and that is the way we wish it to work for all other aid agencies/providers of equipment.
 
Port Vila particularly, has suffered major interferences late last year and recently, due to mainly ubiquitous equipment used and transmitting in wrong bands and affecting the licenced bands - which in turn caused major and serious downtime for a couple of telecom operators. TRR would like to ensure none to very minimal interference to radio equipment and transmission bands during the relief efforts and the period of months during which the equipment will be used.
 
TRR will smoothly and promptly facilitate the frequency clearance process and will ensure the fastest possible provision of suitable spectrum. Please contact us on telephone 27621 or the following TRR staff are on standby to assist on any radio frequency spectrum related matters:

  Louise Nasak                  -  555 1257
  Barnabas Boe                 -  77 43577
  Matthew Tasale              -  54 02305
 
If you have any further query, please don’t hesitate to contact us.