Dear Customers,

The Office of the Telecommunications, Radiocommunications and Broadcasting Regulator (TRBR) wishes to advise that we are open this week under strict conditions.

Our office in Port Vila will open Monday to Friday from 9am to 3pm while Santo office will only open on Tuesday and Thursday from 9am to 3pm.

We will only be allowing customers during the above times and only on appointments.

Should you wish to see us, please call  27621 or send an email to and for arrangements. For Santo customers, please email

For payments, please continue to use digital payment platforms especially for Licence, import permit and Type Approval certificates, to our BSP Account 2000 493 656.Please ensure you include full detail in the transaction reference field, so we can allocate your payment correctly.

Should you have any other question, please call us on 27621 or email

We thank you for your understanding and stay safe.