Community Awareness

Community Awareness

Semptember 2020 - National Youth Councel workshop at Korman Stadium

TRBR  acknowledged the invitation to be part of the Capacity building workshop organized by Vanuatu National Youth Program with the support of the  Ministry of Youth and Sport that was held in Port Vila on September 2020. The event has brought together the Youths across the 6 provinces in the country to participate and be part of the great learning activities. TRBR is so fortunate to be given the opportunity to be part of the event to provide its continuous educational program.

The awareness talk covered a broad understanding of Telecommunication service, but most importantly how ICT can help to shape the livelihood of the young generation and the importance of ICT  as powerful and useful tool  to small scale business

The overall awareness also captured some basic TRBR educational material
•    How to be SMART user of Telecommunication
•    Know the Rights and Responsibility as users
•    Health Tips of using Telecommunication product
•    How to formal make complaint with faced issues with the service they are using

TRBR appreciate its positive collaboration with the National Youth Council importantly by creating this avenue to allow TRBR to continue to provide awareness to educate people.
We strongly believed that information dissemination is a key to empowerment for the people to make right and informed decision.

September 2020 - Donating Consumer Fact sheets to Port Vila Library, National Library and National archives

As part of TRBR core function to promote consumer protection and advocate for consumer interest, TRBR continue to expand its commitment to engage with various NGOs, Government departments, schools and community level to work closely advocate and improve ICT consumer literacy knowledge through its consumer awareness program by all means that consumer may have access to. On that note TRBR has issued a number of its educational material to the National library in Port Vila for the purpose of continually educating consumer and general publics.
 
The list of informational materials includes:
👉 TRBR annual report
👉 TRBR industry (sector) report
👉 Consumer Facts sheets
 
TRBR continue to ensure that consumer must be well informed in order to make a right choice. We encourage people to use this material and learn as much you can. If you need additional further information please contact TRBR.

September 2020 - Consultation on the Vanuatu National Cybersecurity strategy Policy 2020 - 2030

TRBR with OGCIO conducted a consultation on the  Vanuatu National Cybersecurity strategy Policy 2020 - 2030 in Penama Province. The objective of the consultation is to get concerns and views of the local communities’ especially in all area councils being established by the decentralization policy of the National Government throughout the county about the cybersecurity Policy of the National Government. This consultation was scheduled to be conducted in all Provinces, communities, schools and Provincial Headquarters in Vanuatu.

The consultation targets the Area Secretaries, Area Administrators, Community Leaders, Chiefs, Women Leaders, Youth Leaders and people with special needs who interact with the Internet and technologies on a day-to-day basis. The National Cybersecurity Strategy (NCSS) is a plan of actions designed to improve security and resilience of Vanuatu’s national infrastructures and services. It is a high level top –down approach to cybersecurity that establishes all range of national objectives and priorities that will be achieved for Vanuatu within the next 10 years, that is 2020 to 2030.

Areas of consultation in Penama Province:

  1. Ambore, North West Ambae
  2. Walaha, West Ambae
  3. Lolopuepue, North Ambae
  4. Nasawa, South Maewo
  5. Sakau, South Ambae
  6. Saratamata, Penama Provincial Council
  7. Pangi , South Pentecost
  8. Bwatnapni , Central Pentecost 1
  9. Melsisi College, Central Pentecost 2 and
  10. Sara ,North Pentecost

Community Awareness, May 2019

TRBR conducted one day  awareness program at Anglican Church property at  the area of Teouma Valley on the 30th of May 2019. The primary objective of the awareness is to support the Anglican youth sport day with the theme  “Education through sport”. The TRBR  use this prestige opportunity to educate  around 45- 75 young people about their rights, responsibilities and positive benefits of Telecom and Broadcasting services in the local communities.

Community awareness, June - September 2017

Picture: TRBR awareness at Fetukai School, Middlebush, Tanna on the 5th to 7th June 2017 by the Consumer Team and its Community Consumer Champions for the Tafea province.

As part of Telecommunications Radiocommunications and Broadcasting Regulator’s (TRBR) core functions stipulated in Part 8 of the Telecommunications and Radiocommunications Regulations Act of 2009, its Consumer Officers have done a lot of Community awareness on fair dealing practices, protection of personal information when using internet or other telecommunications services, promoting complaint handling processes to address end user disputes and complaint formally brought to TRBR’s attention.

This is very crucial to ensure there is no unjustified discrimination by operators, promoting the importance of reading and understanding terms and conditions of services before financially committing to purchase a service, promoting safe and secured use of internet, promoting the importance of child online protection and more other required information to be disseminated to the users throughout Vanuatu.

 

Picture: TRBR awareness at Lorethia Karkar French School, East Santo, on the 21th to 25th June 2017 by the Consumer Team and its Community Consumer Champions for the Sanma province

 

Picture: TRBR awareness at Lamap Primary & Secondary French School, South Malekula, on the 03th -08th July 2017 by the Consumer Team and its Community Consumer Champions for the Malampa province.

 

 Picture: Awareness Program at Martin English Primary school at Hiu Island,Torres, on the 24th of July 2017 by the Consumer Team and its Community Consumer Champions for the Torba province.

Picture: Awareness at Walaha Independent Celebration, West Ambae, on the 31st of July 2017 by the Consumer Team and its Community Consumer Champions for the Penama province.

Picture: Awareness at Novo Primary and secondary school, Emae Island, 12 September 2017

Picture: Awareness at Na-asang Village, Mataso Island, 13 September 2017

 

  1. Community awareness, September 2018

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