News & Releases

Decision 04 of 2014

TRR made this decision on 17 December 2014 after Digicel requested TRR to review the “4 months grace period” given to TVL to rectify its misleading advertisement relating to WAO service, in particular the use of word “free”. In its review, TRR, inter alia, remove the 4 months grace period and decide on a 4 working days for TVL to amend its WAO Service Billboards and or insert the key terms and the charges of the service, when using the word “free” in its advertisement.

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TRR releases UAP Stakeholder Update Report No.2

The Second UAP Stakeholder’s Update Report of 17 December 2014 updates stakeholders on the progress with implementation of the Government’s UAP since its First UAP Stakeholder’s Update Report on 31st July 2014.

TRR is pleased to inform stakeholders that there has been significant progress made in respect to UAP implementation since the First Update Report.

TRR looks forward to continued support and cooperative working with industry, businesses, consumers and stakeholders at large, now and into the future, towards meeting and fulfilling its obligations of the Government’s requirements specified under the UAP.

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TRR acknowledges TVL’s effort and commitment in connecting Torres

The Telecommunications and Radiocommunications Regulator (TRR), and also on behalf of the Government, recognizes TVL’s recent accomplishment in connecting its new site at Loh Island and extending TVL services to provide new access to information and communications technology (ICT) to the Torres islands. The Loh site was chosen as part of the Government’s Universal Access Policy (UAP) sites to ensure service reaches areas that have no access to adequate telecommunications services. This achievement provides the people of Torres with communication access to Vanuatu citizens and the rest of the world, as well as providing access to social and economic activities. Building a network in such a remote and isolated place like Loh comes with great challenges given the logistics involved, remoteness, physical topology and cost associated with it. Despite these challenges, the network has finally been built and is now operational.

TRR wishes to acknowledge TVL, its management and staff, for their commitment to this significant milestone. TRR also acknowledges the collaborative working relationship established between TVL, the Government, Torba provincial authorities, the Chiefs and the community of Loh, who have contributed significantly. TRR urges the rural community at Loh, and other similar communities around Vanuatu, to appreciate and respect the telecommunications infrastructure in their community, and urges them to work closely with the service provider (either TVL, Digicel, Telsat, etc) that is providing this valuable service, to address any issues they may have and, particularly, not damage such an investment.

This new TVL site will contribute towards the achievement of the Government’s 98% population coverage target required by the Universal Access Policy (UAP).

TRR looks forward to TVL’s continued commitment as a ‘Player’, as well as other ‘Players’ and ‘Payers’ towards implementation of the Government’s UAP.

TRR also wishes to thank Digicel and all other service providers for their continuous support in delivering services to our rural communities in and around Vanuatu. As part of the UAP, service providers, in the coming years will construct networks in areas around Vanuatu that currently do not have, or do not have adequate access to telecommunications services including voice, narrow band and broadband services. That will be an excellent outcome for those communities who currently are disadvantaged.

A 2nd UAP Implementation Update Report can be viewed from the TRR website at the following link:

http://www.trr.vu/index.php/en/telecom-industry/universal-access/report

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IMPORTANT NOTICE FOR RADIO APPARATUS LICENCE HOLDERS

Notice to Radio Apparatus Licence Holders - 2015 Radio Apparatus Licence Renewals

The Telecommunications and Radiocommunications Regulator (TRR) wishes to inform all radio apparatus licence holders of radio equipment installed onboard marine vessels, aircraft and on land, whose licences have not yet been renewed for 2015, of their obligation to have their radio licences renewed and the prescribed fees paid NOW.

This fee and the associated licence is applicable in accordance with the Telecommunications and Radiocommunications Act No. 30 of 2009 (the “TRR Act”), the Radio Licence, Spectrum Licence (Fees) Regulation Order No. 153 of 2012 (the “Fees Regulation”) and the Decision 02 of 2014.

You are now hereby reminded to ensure that you have your radio licences renewed as soon as possible and to do so no later than the end of the grace period (COB Friday 9th January 2015), as previously advised by TRR.

TRR further wishes to advise that after the deadline of Friday 9th January 2015 it will proceed to arrange for the publication of the names of licensees who have not renewed their radio licences for 2015. The public notification will be on the TRR website as well as in all the newspapers in the week commencing 12 January 2015.

Be informed that upon the publication of the names of licensees, or their agents, for non-compliance, anyone found to be knowingly operating a radio station onboard a marine vessel, an aircraft or on land, after Friday 9th January 2015 and without a valid radio station licence issued by TRR will be in breach of the TRR Act and the Fees Regulation, and may be subject to a penalty and or fine.

It is also important to note that any licence renewed after Friday 9th January 2015 will attract a late payment fee. The late payment fee, according to the recent new prescribed fees schedule will be calculated on the number of days the payment is late, divided by 365 days, and multiplied by the annual licence fee. A minimum late payment fee of 2,000 vatu will apply.

If you have any queries or if we can assist you in any way, please do not hesitate to contact our office on Tel. 27621 or on mobile 5551253 or via email to: enquiries@trr.vu.

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TRR clarifies the new Prescribed Radio Apparatus Licence Fees introduced in 2015

The Office of the Telecommunications and Radiocommunications Regulator (TRR) wishes to clarify a few concerns and incorrect statements that have been made recently in the Newspapers in respect of the new Radio Apparatus Licence Fees it has introduced in 2015.

Details
  1. Report on the Consultation of TRR's revised Data collection Framework
  2. TRR Strategic Plan 2015 - 2017
  3. Order 1 of 2015 Supply of Market Data
  4. Exceptions issued to Interchange Ltd, Fidelity Communications Corporation and Speedcast PTY Ltd
  5. Notice of Extension of Public Consultation on .vu Domain names Management and Administration Regulation
  6. World Consumer Rights Day 2015
  7. New Telecommunications Licence issued to Global Telecom Pacific Ltd
  8. Relief Efforts Notice
  9. Radio Frequency Spectrum Cleared for Cyclone Pam Disaster Relief Coordination
  10. New extension of public consultation on .vu Domain Names Management and Administration Regulation

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